It is unfortunate to have a loss occur, but if it does, your Claim will be handled professionally, with speed and sensitivity by Sedgwick Claims Management Services.
Proof of loss requirements
Before recovering from any loss, you must provide us with all pertinent records needed to prove the loss; and if requested, send us a sworn statement of loss within 60 days of our request. Claim payments are based on actual cash value of the property being claimed.
When you purchase insurance from the Orange Door Storage Insurance Program, in the case of a claim, you are responsible for the first $100 of any loss. This is your deductible. The insurance company will compensate you based upon the terms and conditions, for any amount above this $100 deductible. You will not be requested to make any payment to the Claims Administrator.
For additional information about the claims process please refer to this downloadable document:
What is the Process if I have a Claim?
What is the Process if I have a Claim? (Massachusetts Only)