It is unfortunate to have a loss occur, but if it does, your Claim will be handled professionally, with speed and sensitivity by Sedgwick Claims Management Services.
Proof of loss requirements
Before recovering from any loss, you must provide us with all pertinent records needed to prove the loss; and if requested, send us a sworn statement of loss within 60 days of our request.
For additional information about the claims process please refer to this downloadable document: What is the Process if I have a Claim?
Your storage facility is not responsible for your property. The purchase of this insurance is not required to complete your rental transaction. The storage facility and its employees are not qualified nor authorized to evaluate the adequacy of any insurance you may have. This insurance policy may provide a duplication of coverage already provided by your homeowners’ insurance policy or by another source of coverage. This insurance is provided under a Master policy issued to Public Storage by an insurer authorized to write this insurance in the state. Coverage is underwritten by New Hampshire Insurance Company, a member of American International Group, Inc. A wholly owned subsidiary of Public Storage reinsures the risk for the Orange Door Storage Insurance Program, and Public Storage may benefit financially from your insurance purchase. Questions regarding this program should be directed to the Program Administrator, PSCC, Inc. in California DBA: PSCC Insurance Services (CA Insurance License #0E14626) (Principle Place of Business Glendale, CA) at (877) 878-6730. See License Information. PSCC, Inc. is a wholly owned subsidiary of Public Storage. PSCC, Inc. is the Authorized Producer for the Orange Door Storage Insurance Program and administers the program for New Hampshire Insurance Company. PSCC, Inc. is paid a flat fee for administering the program. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. You can review and obtain information about the nature and range of compensation paid by AIG member companies to brokers and independent agents in the United States by visiting their website at http://www.aig.com/overview_3171_476566.html or by calling AIG at 1-800-706-3102.